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Update: Radio, BlueDomino.com, and ProFTPd (#280)
Posted: 7/16/2002; 9:21 AM by Terry Frazier
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I get the usual error messages: Can't upstream because "Array index is out of range. The string "buffer" doesn't have an item #23".

I recently setup a new domain at bluedomino.com, using their $8.95/mo plan. This runs less than half of what I pay Interland, and I can have it billed monthly to my credit card, where Interland wants to bill me annually.

But I can't get Radio to upstream to the BlueDomino servers. Seems they run ProFTPd 1.2.5rc1 as their ftp server, and this gives Radio fits and starts.

What's more, Blue Domino doesn't seem to have much of a tech support service. I can't be sure -- I've only just started using them. But so far it takes 2-3 days to get an e-mail from a human, and then it's pretty useless.

Contrast this to Radio support:
I post a note on the Radio discussion group and (usually) within hours I have a response from someone on the Radio team. And the resulting discussion gets the problem solved quickly -- either through references to existing posts or some new information.

Lawrence Lee has picked up the case on the ftp driver and is trying to debug what's happening. Since ProFTPd seems fairly popular among the Linux-based hosting services, I guess the Radio guys would like to understand it. Here's hoping he gets it solved shortly.

Update: Lawrence has successfully upstreamed to a subdirectory under my domin at BlueDomino.com. But I still can't do it. I continue to get the "buffer" errors. And I still don't have any help from Blue Domino tech support -- either via e-mail or through their supposedly LiveChat support. Harumph!

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