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Factory Tours -- BN.com (#388)
Posted: 8/10/2002; 12:23 AM by Terry Frazier
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One of the great things about my job is the chance to go into some very cool places (at least they're cool if you like huge, sophisticated machinery running incredibly complex, automated tasks. If you've never been into a major daily newspaper printing plant you have no idea what you've missed.

This week I went into the Barnes & Noble distribution center in Memphis, TN. I've been there before but it still amazes me -- 300,000 sq. ft. of space housing a $12 million automated book handling system that guides human pickers with RF-based scanners and then transports, sorts, matches, packages, weighs, stamps, and ships 10s of thousands of packages a day -- error free. It's one of the most incredible things I've ever seen.

The level of software integration they have achieved is incredible. Sometimes orders are processed in the warehouse within an hour or so of being placed on the web. This really is the future of book sales.

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