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Where leaping to conclusions is my primary form of forward motion.

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IBM Hard Drive Failures (#534)
Posted: 9/19/2002; 12:20 PM by Terry Frazier
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Stop buying IBM drives. That's what Brett MorganZilla suggests via e-mail. I'm afraid he's right. This is now the third IBM drive to go tits-up on me in a year. What's worse, IBM can't even find the purchase records for the drives to send me an RMA. They want me to fax them the drive label and purchase receipt.

But see, I bought the drives -- all three -- from IBMDirect Online. I did that for the sole purpose of making it easier to deal with warranty issues. Turns out, it's harder because IBM apparently doesn't consider IBM a channel, and therefore doesn't record its own sales.

Stupid.

I haven't had really good luck with WD drives, either. I guess I'm left with using the Maxtor drives I can get at OfficeDepot and Staples.

Have we gotten to the point that we just throw them away when they go bad because it's less hassle and $$$ than trying to get a warranty?

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