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Congressional e-Mail Works (#782)
Posted: 12/5/2002; 12:09 PM by Terry Frazier
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The post at Politech suggesting politicians are turning off e-mail is a whine about a problem that doesn't exist. How hard is it to go to your Senator or Congressman's web site and submit a query? Why is a practice used by dozens of service companies -- that of having a support form rather than an open e-mail address -- deemed threatening when used by a politician?

I've used the e-mail forms for my Senators and Congressman dozens of times. Almost every time I've gotten a response -- sometimes an e-mail response, sometimes a written response via USPS. But I've always gotten some sort of response. The e-mail queries do not go off into a black hole. The complainant should try the system before whining about it.

Congress makes it even harder to reach out and touch 'em. Congresscritters are sick of hearing from their constituents, so they're shutting down or obscuring their email addresses and replacing them with forms that route the mail to god-knows-where. Of course, physical mail and Congress don't get along -- that's thraxpanik for you -- and their fax machines are usually out of paper. [Boing Boing Blog]
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