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Tuesday, December 20, 2005

Secret History of Credit Cards

Great PBS expose' on the dirty business of credit cards. It's difficult to watch this and not come away thinking that bankers are crooks (the ABA lobbyist is a real sleezebag.) One of the big demons is the Office of the Comptroller of the Currency, the US Treasury agency that, in January 2004, declared itself sole regulator of the national banks and insulated them state-based legal action. NY Attorney General Eliott Spitzer thinks that's a really bad idea. But the (former) Comptroller thinks it will be just fine. She couldn't point to any examples where they'd actually taken a large bank to task over anything. But she was very assuring they're on the task. Sort of like the TSA, and FEMA, and the Dept. of Homeland Security - you know, all those federal agencies that do such a fine job of farting around whenever there's an opportunity to do whatever it is they're actually supposed to do.

You can watch the whole thing online. It's worth doing. And remember, YOUR Senators voted FOR the banking industry and AGAINST you to revise bankruptcy laws specifically to benefit credit card companies. Don't let them forget.
Posted by: Send an e-mail to Terry Frazier Terry Frazier at 11:12 PM  | Permanent Link  | Trackback URL | 
Categories: Business & Finance, Policy & Regulation


Friday, December 9, 2005

Yahoo! buys del.icio.us

Another good idea gets bought. Much like the flickr deal, this one makes sense. Unlike the flickr deal, we shouldn't hear a lot of whining from existing users. Yahoo is unlikely to start charging for bookmarking service, instead working to integrate it into all their other services. And the backing of a BigCo like the Y! means delicious is likely to be around for a long time, so I don't have to worry about my bookmarks disappearing one day.

Yahoo! buys del.icio.us

Yahoo! has bought social bookmarking site del.icio.us for an undisclosed amount. Joshua Schachter posted an announcement to the del.icio.us blog and mentions Yahoo!'s ability to help del.icio.us scale and keep pace with it's growing user base and site usage. Jeremy Zawodny welcomed the del.icio.us team on the Yahoo! Search blog and notes Yahoo! properties My Web and Flickr are natural matches for Joshua and del.icio.us.
Posted by: Send an e-mail to Terry Frazier Terry Frazier at 10:10 PM  | Permanent Link  | Trackback URL | 
Categories: Business & Finance, Collaboration, Productivity, Technology


Thursday, December 8, 2005

Survey Your Customers Early and Often

Short article on the using low-cost customer surveys over at CNNMoney. Made me think. [via TP Wire Service]

Customer surveys on the cheap

Want to find out what your customers are thinking for less than what a Madison Avenue consultant spends in a year on his lattes? Consider the case of Konstantin Guericke, the co-founder of LinkedIn, an online network that professionals can use to find new clients or pick up leads on jobs.
Posted by: Send an e-mail to Terry Frazier Terry Frazier at 9:33 PM  | Permanent Link  | Trackback URL | 
Categories: Business & Finance, Strategy
Terry W. Frazier
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